Contact us
📞 Contact Us
Getting in Touch with BaristaEmporium
Whether you need expert advice on selecting the perfect espresso machine, technical support, or have a question about an existing order, the BaristaEmporium team is here to help.
1. 💬 Send Us a Message (Quickest Response)
For the fastest and most detailed support, please use the contact form below. This ensures your inquiry is routed directly to the appropriate specialist.
Average Response Time: We aim to reply to all inquiries within 1 business day (24 hours).
2. 📧 Direct Contact Information
If your inquiry relates to a specific department or you have documents to attach, you can use these direct channels:
Customer Service & Sales: sales@baristaemporium.com
Returns & Warranty Support:
support@baristaemporium.com
3. ⏰ Operating Hours (CET Time)
Our Customer Service and Support team operates during the following hours:
| Day | Hours (Central European Time) |
| Monday – Friday | 9:00 AM – 5:30 PM |
| Saturday – Sunday | Closed |
| Public Holidays | Closed |
4. 📍 Our Headquarters
As a company deeply rooted in the European espresso tradition, our main office is located in Madrid, Spain. Please note that machines are typically shipped from specialized EU distribution centers.
HUB 92 SL (BaristaEmporium)
Calle Príncipe de Asturias, 11
28006 Madrid, Spain
📦 Need to Check the Status of Your Order?
For the quickest and most complete update on your purchase, we encourage you to check your Customer Account Dashboard.
By logging in, you can instantly:
View your order history.
Find your tracking number.
See real-time status updates (Processing, Dispatched, Delivered).
Leave Your Message
Feel free to contact with us by using the form below
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